Overview
Bureau Berix (“we”, “our”, or “us”) is Lebanon's first data intelligence company, headquartered in Beirut, Lebanon. We are committed to protecting the personal information of everyone who interacts with our website, products, and services.
This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and the rights you hold over your information. By using our website or services, you agree to the practices described here.
Information We Collect
We collect information in the following ways:
Information you provide directly
Name, email address, organisation, and any other details you submit through our contact forms, dataset enquiry forms, or newsletter sign-ups.
Transaction data
Billing details, purchase history, and payment confirmation records when you purchase a dataset or service. We do not store full payment card details.
Usage data
Pages visited, time spent on site, referring URLs, browser type, device type, and IP address — collected automatically via analytics tools.
Communications
Records of correspondence when you contact us by email or phone, including any attachments or supporting documents you share.
How We Use Your Data
We use the information we collect to:
- Fulfil orders and deliver purchased datasets or research products
- Respond to enquiries, support requests, and consultancy proposals
- Send transactional emails (order confirmations, delivery notifications)
- Send our newsletter and market intelligence updates — only with your consent
- Improve our website, product catalogue, and user experience
- Comply with legal obligations and enforce our Terms of Use
- Detect and prevent fraud, abuse, or security incidents
Data Sharing
We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:
Service providers
Trusted third-party vendors who help us operate our platform (e.g., payment processors, email delivery, analytics). They are contractually bound to protect your data.
Legal requirements
When required by applicable law, court order, or regulatory authority in Lebanon or other relevant jurisdictions.
Business transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, subject to equivalent privacy protections.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Ask us to correct inaccurate or incomplete information.
Request deletion of your data where we have no legitimate reason to retain it.
Ask us to limit how we process your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include encrypted data transmission (TLS), access controls, and regular security reviews.
No method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
Contact
For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please reach out:
Bureau Berix